Westwood, Mass. – Amtrak and the Massachusetts Bay Transportation Authority(MBTA) are actively working to address escalator and elevator issues at the Westwood-Route 128 station. Replacement and reconstruction of the elevator and the escalator is scheduled to start shortly after March 25, 2015 with work on the elevator anticipated to be completed by mid-August and the replacement of the escalator expected to be finished by early February 2016.
The elevator serving Platform 2 will need to be removed from service for a period of time during this project; van service will be provided for passengers who need assistance. Note: Platform 2 is used by all northbound Amtrak trains arriving at the station.
When the elevator is out of service, northbound passengers arriving at the Westwood-Route 128 station on the Track 2 platform must use the stairway to gain access to the station and parking garage. Passengers who are unable to walk up the stairway should notify an Amtrak crew member on the train, before their train departs the Providence station. The crew member will make arrangements for passengers to be transported from Platform 2 to the station and garage. Amtrak station personnel will be available to assist passengers on the platform. Passengers may also call station personnel on duty at 781-751-5102.